Tools You Already Have

From Henry Wellington’s guide series The 30-Day QA Sprint: Building Quality Control for Small Business Success.

This is chapter 4 of the series. See the complete guide for the full picture, or work through the chapters in sequence.

You don’t need to purchase expensive software or hire consultants to build an effective quality assurance system. The truth that many QA vendors don’t want you to know is that the most powerful quality control tools are already sitting on your computer, probably running in the background right now. Spreadsheets, email, and calendars—these everyday applications can form the backbone of a sophisticated QA system when used strategically.

This chapter will transform how you thi


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